Cars24 Services — urgent: immediate action required on cibil reporting

Dear Finance Team,

I am writing to express my extreme frustration and dissatisfaction regarding the handling of my car loan account with Cars 24. Despite diligently paying my EMIs on time, it has come to my attention that there has been a blatant failure on your part to update my repayment status to the CIBIL bureau.

This negligence is not only affecting my credit score but also casting doubt on your professionalism and commitment to your customers. It is unacceptable that my efforts to maintain a good credit standing are being undermined by your incompetence.

I demand an immediate resolution to this matter. I expect you to rectify the situation without any further delay and ensure that all necessary updates are made to the CIBIL bureau to accurately reflect my timely payments.

Failure to address this issue promptly will force me to escalate this matter through appropriate channels and seek legal recourse for the damage caused to my creditworthiness.

I trust that you will treat this matter with the urgency and seriousness it deserves.

Regards,
Roopesh Jha