Godrej — VERY POOR AFTER SALES SERVICE

SUMALLYA NAG

from Jayamkondacholapuram, Tamil Nadu

Address:

South 24 Parganas, West Bengal

I have purchased a godrej washing machine MODEL-GDS 800 on 12/06/2006 from Sales Emporium,Behala ,Kolkata .My wife has registered a complain on Oct 2009(complain no. 696515) & myself on Feb 2010(complain no.214727) regarding a damaged selector switch,but nothing has been done till now from the godrej service center side.Whenever we call the call center[protected] they forward the call to service center,they are having only one answer the item is out of stock & is on order.If this is the after sales service given by a company on this competitive market than I am sorry to say that very soon they will be loosing lot of customers.

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Comments

NARESH MIRCHANDANI

from Chennai, Tamil Nadu

Godrej — COOLING OF REFRIGERATOR

DEAR SIR'

MY REFRIGERATOR IS NOT WORKING SINCE LAST TWO DAYS THERE IS NO COOLING

Pramod T. Thube

from Mumbai, Maharashtra

Dear Sir,

MY REFRIGERATOR IS NOT WORKING SINCE LAST ONE WEEK. THERE IS NO COOLING

Regards,

Pramod T. Thube
[protected]

bsundaram

from Mumbai, Maharashtra

Godrej Refrigerator — very very poor service

Dear Sir,

We have purchased a Godrej refrigerator model no.221 Ele Unit no.[protected] on 01.06.2009. On purchase of next day the machine was not in working condition. The service agent said the compressor got problem and they fill the gas. Now again the machine is not in working condition for the last 5 five month. we made a complaint in the service centre, they are asking the service charges of Rs.250/- without checking the machine. we are totally upset with your services. Pls arrange to look into the issue immdly and rectify the refrigerator at the earliest.

regards
B.SUNDARAM
[protected]