Ecom Express Complaints & Reviews

On 18/05/2024 on delivery partner call me on my private no. with here
private no. and he is very abusive on call, i request him to cancel my
order so he update he cant cancel the order and delivery manager supporting delivery agent on call he update he never delivered my order on my address .
i just wanna he have to say sorry for his behavior

delivery agent contact details
name - Aakash Rathore
contact no. - [protected]
delivery manager - [protected]
Ecom Express - AWB [protected]

Hi Team - I have placed the order to Milton site on 29th April 2024.

The product will be delivered through an Ecom Express courier partner.

Product Name - Kool Rover Insulated Plastic Water Jug × 1

Order Number:33265

AWB Number:[protected]

I have sent an email to Ecom Express and the Milton Support team, and followed up multiple times. Still, the product has not been...

I have a product which had to be delivered by 20th April but is not delivered by 30th April
In the first attempt the delivery agent has contacted me to deliver the package saying my area is too far he said he will make it delivered next day and had cancelled the delivery saying the user was not available but after that no delivery agent has contacted
Every day it says product is out for delivery but no one contacts and at...

Dear Sir/Ma'am,
I'm getting a product from eCom-Express but I didn't do any order from any of the websites but a delivery boy was came from eCom-Express at my door steps and deliver the product and asking for money, Finally he take the charges of the product. And tell to us contact to official websites. So please let us know who sent it and how to return it. This is the ref no. AWB [protected].

Delivery Boy doesn’t know how to talk with customers, He refused to come to the location & said that he will return my shipment. Behaviour is very rude even Seller won’t Behave the way this delivery boys behaved. Without delivering a parcel he went. I request Ecom Express to trained there staff well. I hope I will get a prompt respond to my matter
Here I am sharing contact detail of delivery agent who was assigned [protected]br...

I have redeemed my Axis bank reward points and ordered for two products .
One got delivered but the other one with No.[protected] did not reach my home.
Your web tracking shows debagged at Aluva on 12th April 2024.

please update me

Hello my name is Vijay.
I ordered food colors from meesho app and the supplier is Papilon.
The product was shipped on 9th April and it reached in Bhiwandi at 11th April but after that no update or delivery till date in mumbai.

Meesho app -
Sub Order ID[protected]_1

Ecom Express -
Tracking no - [protected]

Please check as the customer support number never worked and...

AWB [protected] from AVN BUSINESS. Call [protected] - Ecom Express
Not delivered by charging money and returned....

What a pathetic service by ecom parterner. I have ordered amul whey protein. The delivery boy never called me. It is showing return to shipper. No response from ecom at all...

I was available to take my order but the delivery partner has not come and marked the shipment as customer refused delivery at doorstep.Please delivery my order I need my order today please help me out....

My order from nykaa NYK[protected] should have received day before yesterday bt still hasn’t got yet . got a text msg saying customer has requested to reschedule bt I haven’t requested any or didn’t I got any call from delivery agent . Also got a text yesterday saying products will deliver within 24 hrs but nothing happened . kindly deliver my product as soon...

I had ordered 2 bags from zouk on March 24th wroth Rs 3498/- . AWB no[protected] shipping partner - Ecom express.when I tracked my order it was showing like shipment is debagged at location....

I Had Ordered Products Worth Rs 3198 From ZOUK Bags On 15/03/2024. I Received Tracking ID The AWB No[protected]. The Courier Partner Was ECOM EXPRESS. My Package Had Reached My City On 18/03/2024. My Package Reached Ecom Express Warehouse On 18th March. After That I Didn't Get Any Further Updates On My Package. I Have Been Continously Contacting Ecom Express On This Issue. I Got A Reply From Ecom Express That My Package Has Been Untraceable...

I have ordred item from Kalyani jewellers (instagram page) on 9th march still not received the item
I did online payment while booking again they asking for cod...

My customer's product at delivery center for more than 3 days..but they not delivering it..please deliver the product

Customer name - jose
Tracking id - [protected]...

I have an order of xiaomi pad 6 and i want to cancel it. Xiaomi is asking the delivery agent to cancel it and delivery agent is asking xiaomi to cancel and I am the one who is suffering in between. What am i supposed to do, no one is listening to me...

DHANYA.M.K, 17/03/24
I had placed an order13/03/24.It was processed and out for delivery on 16/03/24.But I want to cancel my order. So I refused to collect that order. Nyka customer service told me to get my refund after it has been checked in warehouse. When I try to contact delivery manager from the message of ecomexhe didn't answer the call. I then called delivery boy, but all in vain.Now OFD lock applied to the product and sitting...

I had raised a return pick up via Meesho for Order ID[protected]_1 and Ecom Express failed to pick the order. I agree I missed the call from the delivery person and within 10mins I call him back and requested to pick the item back but he denied. He promised that someone from Ecom Express assigned to my area will pick it up again, . But to my surprise, I checked the tracking details on their site with no: [protected] and the ticket is closed.br...

My order is with ecom express for days and everyday they give a new date for delivery and keeps delaying it and I need that order as early as possible but there is no customer service or exact location of the company for myself to go there and collect it and I have already paid almost full amount for the order but still no response from them please help....

If I check the shipping status, it will be confirmed as a failed shipping (Undelivered). Can't it be delivered? I want to know what the shipping status is, do I need to refund it? If I need to refund it, should I contact the buyer?...