Claimed

Ezeego One Travels & Tours Complaints & Reviews

4.7
Last updated Feb 16, 2020
Complaints 170
Resolved
160
Unresolved
10
Quick Links
Statistics
Share
Contacts

File a complaint to Ezeego One Travels & Tours

Having problems with Ezeego One Travels & Tours?

File a complaint and get it resolved by Ezeego One Travels & Tours customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ezeego One Travels & Tours reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bankit95
from Banposh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Holiday package planning and execution

Address:40059
Website:www.ezeego1.co.in

I was on 6 day trip in andman. On second day ross island is there in schedule but we have not gone there. We just gone from port blair to havelock in whole day.
On third day boat ezeego booked for us has left us at elephant beach and we have to come in rescue boat i meanwhile i called ezeego guide but no response from them.
On fourth day hotel checkout time was 8 am and plan start at 1 pm and we have to wait for 5 hours outside...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Miten Vora
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional and unethical behaviour

Address:Mumbai City, Maharashtra, 400059
Website:www.ezeego1.co.in

My experience with ezeego was a disaster and I feel ezeego is a total fraud company. My booking id/CRM number is:[protected]. its been more than 3 weeks but still their team is finding answers/trying to slove my query after my trip. They are not calling me but just replying on email.
I paid for a customized tour package but what was offered was a fraud. Evertthing I had to cordinate as it i am the tour manager.

I request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chintan28
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in services

Address:Mumbai City, Maharashtra, 400059

This was my holiday trip to Dubai with my family. I had booked my trip through Ezeego1, understanding that it’s a subsidiary company or franchisee of Cox and Kings. This was customised trip only for my family. I would like to share my experience of booking, which unfortunately was sour.

First goo[censored]p: I had asked the travel planner for 4N/5D package to Dubai in the week of Christmas Holidays. Ezeego1 recommended Spice jet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fly2 Holidays
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of failed transaction

Address:Pune, Maharashtra
Website:ezeego1.co.in

I had deposited 15620 inr to ezeego1 portal under agent balance on 13 oct 2016. My transaction was failed and no balance was deposited. However when contacted the payament gateway vendor they informed that money has been deposited to ezeeego and they should pay you refund as nothing can be done from their side. Its now 9+ days and no reply received and no refund has processed. They seems least bother about my money. Contacted over the phone,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sajid1964
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After booking travell pakage they have cancel and gave me other offer with amount enhanced

Address:400078
Website:www.ezeego1.com

I had booked travel package for ladakh above mentioned is my ref no, now i was told that due to weather condition they are cancelling my booking and by my request they are cancelling and refunding my advance. all above allegation are false, i have newer requested for refund and if weather condition is not appropriate why was booking done by u. ezeego are cheats .
ezeego1.com
Thank you for booking with ezeego1. Your booking summary...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
benacash nadar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulant act by the employee of ezeego1

Address:Mumbai City, Maharashtra, 400701
Website:www.ezeego1.co.in

My NAME Mr Benacash Stalin nadar my airticket ref: EZR[protected]/A Foryour information EZEEGO1 is a fraud company as I called the website to amend my airticket to next date then they told me to make extra payment I paid Rs6500 and then I spoke to the employee Sajeeth.shaikh he told me will get the ticket in next 20 min.It took 1hour 40min to connect to his helpline at night 1:30 again he told me with in 20min you will get the ticket but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhinandan Majumdar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Communication break after payment

Address:New Delhi, Delhi, 110078
Website:ezeego1.com

CRM ID :[protected]

Kerela Package

Concern : Rajesh Zire

Initially before deal he told any concern contact me. Sooner the payment is done he never picks the phone.


The tour not yet started and i am in doubt which is quite relevant what will be during tour. Many promises is failing . He promised all hotels will be AC but now two hotels are not AC

Just say...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navin goyal
from Chennai, Tamil Nadu
Report
Copy

Ezeego handling and convience charges

Address:Mumbai City, Maharashtra, 400053
Website:ezeego1

Hi,
I missed the flight and cancelled the flight online. Jetairways refunded stattoury dues to ezeego1. On that refund ezeego is deducting ts 485 as handling fees and telling you are not eligible for refund. I think as per new aviation rules airline base fare plus online portal handling fees cant be more than base fare in any type of ticket. So kindly elp me in getting my refund. Order id of ezzego is ezr[protected]/ and ezr[protected]/a...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
debika1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunding even after all possible escalations

Address:Mumbai City, Maharashtra, 400001
Website:www.ezeego1.co.in

Made a payment of 6000.00 to ezeego travels on 31st march 2016.

Before the payments they were constantly in touch with me, however after the payment made they completely stopped the connections.

More than 2 months they did not bother to intimate us on any schedule regarding the trip. Me and my friend constantly sent mails / calls to know the details they did not bother to respond on any. After 2 months we did...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
dkculcom
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited from my credit card twice for trying to book flights in www. ezeego1.co.in and booking still not made both times

Address:Mumbai City, Maharashtra, 410210
Website:www.ezeego1.co.in

Hi,

This is mahesh kanodia. This is regarding complaint in booking online from www. Ezeego1.Co.In for a domestic return flight where the amount of rs 8415 have been debited from my standard chartered credit card twice (One in morning and one in the evening) and i have not got any reference booking no both times for the same due to technical glitch from your online site. Both times this error came as "redirect=http://www....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Provo
from Mumbai, Maharashtra
Report
Copy

Horrible experience

Address:400016
Website:Ezeego1. Com

We. Booked a north east trip starting from darjeeling peling and gangtok. From time of booking done by rajesh zire to shraddha vyas to kalyani to nisha. All are horrible.
Pelling was one of worst facilities we have come acrossed. Hotels without water! Rooms stinking! Night mare! Government should ban such companies. Recently heard cox& kings have taken over this rubbish co. Sorry to say cox & kings will loose on this for reputation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aasish Choudhary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund, booking id 1196-1815093

Address:Raigad, Maharashtra, 410206
Website:www.ezeego1.com

Myself Aasish Choudhary, I had booking for Goa package from 4th-7th December 2015. Payment for which I did fro
m my SBI net banking. Due to some internet network error the package amount of Rs. 17178/- got deducted thrice from my account(Rs.34356/- excess deducted) for which I informed my booker from Ezeego1 Mr Mihir Thakre. He told me that as per the company policy it takes around 8 days for the refund, which is understandable. Transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
himanshutaneja
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheaters - fraudsters - Unprofessional and unethical behaviour

Address:New Delhi, Delhi

Dear Sir/ Mam,
I planned a holiday package to Ladakh for 7 Nights/8 Days with EZEEGO1 for a group of 6 persons for 8th August, 2015 at a price of INR 33, 000 per person as ‘confirmed’ and freezed by one of your travel agents- Amit Bhagwat (CRM NO[protected]. After consistent calls and discussions, we finalized the packaged and paid an initial amount of INR 10, 000 on 25 June 2015 (via online payment).

I...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dilip Nathawat
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why not purchases flight ticket from ezeego1

Address:Jodhpur, Rajasthan

1. All ways they charges high
2. There is lots off hidden charges
3. Major difference they have non refundable policy
4. If your book ticket from ezeego1 or jetairways then flight is same but rules are different refund or cancellation or abandonment charges with in 24 hour jet will never charges any single pany but ezeego1 will charge that is very important so allway direct book to flight company don t by any commission...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jeyavelnkl
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:Hyderabad, Andhra Pradesh

i have booked the ticket using Ezeego1 but it got failed. so i called the customer service and asked about the reason of failed but they have told server error. after that i have told to refund the amount but still now i didn't receive the single pasia amount from Ezeego1. i called customer service and they are telling already processed from our end. 11 th JAN 2015 booked the tickets(EZR[protected]/A) but no info/mail about my refund money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kiran Nagaraja
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never book holiday package in ezeego1

Address:Bangalore, Karnataka

I booked holiday package to andaman in dec 2014. They promised 2 star hotel will be booked, But hotel is too bad. Not even a single star, When i asked the ezeego1 representative for change of hotel, He said, he cant do anything, and also I opted for water sports from ezeego1 since they said, if we book through them it will be less, But when I reached there, the price was very less compare to what i pay ed directly. When i asked ezeego1 representative...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SOMISH86
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket Booked for Wrong Sector

Address:Mumbai City, Maharashtra

On 26.02.2014 I had booked ticket from " EZEEGO1" online Travel Portal vide ezeego1 reference number : EZR[protected]/A. I had selected the sector from Mumbai to Kolkata & back. After making payment when final ticket was delivered by website, I was shocked to see the ticket from Mumbai to Delhi & back. I identified the error instantly to Ezeego team by Mail & also through their call center. It clearly shows the technical...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jyoti bafna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud in cancellation charges

Address:Mumbai City, Maharashtra

After the airline airline charges, 1578 per sector. this company charged us 400 +3.24% of the fare which amounted to 2000 rs one way costing me 4000 on the return sector. so in short we can derive that ezeego 1 charges us 1000 rs on their own for cancellation. Fraud policies....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
avanika24
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never book tour with them

Address:Pune, Maharashtra

I am Avanika Agarwal and I am an ex customer if eezego1 who booked the tour Amazing Andaman from 23rd November 2013 to 28th November 2013.
I booked this tour trusting eezego1 name and quality but never ever thought that I would be cheated like this from your side and hence I want to bring to your notice.

While we were in andaman the weather conditions there detoriated and there was cyclone alert there because of which...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Akshay Nayyar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong fare on website

I booked a dubai to delhi and return ticket. when i logged into ezeego1.com and searched a ticket it shows a fare of Rs.7149 and I booked it. Payment also got charged to my credit card and showed successfull message.
Now when I was redirected to main page it shows ticket not booked. I called customer care and they told that website has a technical issue..But why should I pay for a technical fault????...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy