[Resolved]  Ezeego One Travels & Tours — cheated me

Dear team i am highly disappointed with your service. I booked goa package for 3n/4d. I booked banyan tree hotel. At the time of booking your employee avanika told me that it is available. But after i paid d amount she said sorry hotel banyan tree is not available. You have to book another hotel and pay extra charges. This is such a pathetic service. Why should i pay extra when i already book your package. This is such a pathetic service and very disappointing. Give me the refund otherwise i'll go to consumer court for this matter.
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Dec 11, 2017
Complaint marked as Resolved 
Ezeego One Travels & Tours customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2017
Ezeego One Travels & Tours Customer Care's response
Dear Ms. Rasika,

Greetings from ezeego1!

In pursuant to your refund query, kindly note that as per our terms and conditions the booking stands non-refundable. The same was intimated by our concerned team dated 5th Oct 2017.

Hence, we regret to inform you that we will not be able to process any refund.

Regards,
Team ezeego1 support
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