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I had submitted my nokia handset to anand, Care ltd on 17th of july 2008. I was told that the set will be repaired on 11th of aug. 2008. But unfortunately the nokia people did not communicate me that the handset has developed a problem in the keypad problem which was reported could not be solved and that my set is expected to be repaired on 13th aug. of this month.
Dear Abhay,
We are very sorry for the inconvenience that was caused to you and would like to request you for your Order Number to move this complaint from the forum to our Customer Help Desk.
We will try to resolve the matter within the shortest possible time.
Regards
Indiatimes Shopping
We are very sorry for the inconvenience that was caused to you and would like to request you for your Order Number to move this complaint from the forum to our Customer Help Desk.
We will try to resolve the matter within the shortest possible time.
Regards
Indiatimes Shopping
Hi,
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Order Number
.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Order Number
.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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Nokia — non delivery of phone
I am Ashok fromHyderabad, I bought Nokia N72 some 8-9 months back from Nokia care in Banjara Hills. My phone had the problem of non-charging and therefore I reported it to the same Nokia Care on 24th May, they promised that the phone will be replaced and within 2 weeks, they also said they will call up and inform me. To my surprise they never called and even after I called them I didn't get good response, I have visited them quite a no of times but in vain, they are not bothered at all, they say the engineer is not availbale, come later, when I call the Engineer he doesn't pick up. I am really annoyed by the attitude of Nokia care and have taken a pledge not to buy a Nokia phone ever again.Its really shocking that one of the leading phoneset company Nokia has got such a pathetic Nokia Care center where they don't even care about the customer. The address of the Nokia Care is M M associates, Sufi Chambers, Road No 1, near Music World, Banjara Hills, Hyderabad. Tel:[protected], 66788680
My job sheet no is 4402 dated 24/5/08 and my no is [protected], please do the needful if you can
Best Regards
Ashok Jha