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D-Mart / Avenue Supermarts Complaints & Reviews

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Last updated May 7, 2024
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D-Mart / Avenue Supermarts reviews & complaints(1107)

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M
mekala suresh
from Mumbai, Maharashtra
May 15, 2024
May 15, 2024
This thread was updated on May 15, 2024
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Address:603 glen classic iranandani gardens powai mumbai 400076eC

Today at around 9 am i bought elaichi banana pack for Rs. 90 from hiranandani powai outlet. went to counter no 2 from right. on presenting a Rs. 500 note the person told me that she doesnot have change and cannot dispense the product. I mentioned that it is her responsibility to get change from another counter and she still showed relutance. Fortunately the customer behind me helped with change and the issue was resolved. in the past also change for amounts of less than Rs.10 has been consistently requested by counter staff and many times i have had to forego 1 or 2 rupees. strangely, the counter person would never accept even Re. 1 less.todays behaviour was highly condemnable and would hesitate to shop at dmart.
D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
May 15, 2024
Updated by mekala suresh
no update
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    P
    Paras4vr
    from Vadodara, Gujarat
    May 7, 2024
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    Delay order/ no authentic information available with support team

    Website:dmart.in

    Dear Sir/madam,

    It is to bring to your attention that company like Dmart ready has not delivered the ordered through their portal. I have made the order on 5th May and scheduled a delivery for 6th morning between 7 am and 10 am which was not done. Their delivery agent called 5 times 9:45 to 9:50 which was missed as I was taking a shower. I called back at 9:52 on the number which was not picked up. Moreover I have contacted...
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    R
    Ravikumar Chavva
    May 4, 2024
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    Extra luggage that I carrry to store

    Address:Mangalam,tirupati

    I recently visited D mart.In the luggage storing section I told them to keep my some personal luggage (empty egg box) which is present in a small bag.They simply refused and asked me to keep it in your vehicle or hand it to any person that i know. So i am supposed to walk in the market with bare hands? or i always need to get my vehicle or a friend to hold them outside of mart? What kind of policy is this!...
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    Address:gaur city2
    Website:www.dmart.in/orders/128924081

    I did the order on 23 march, it was suppose to be delivered on 25th march but till now no delivery, i call the customer care also response of customer care was very poor, they are not able to contact delivery agent...as per policy it was to be sent within 24 hours..i have cancel the order but still no refund is provided till now...
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    K
    Kalyan007
    from Hyderabad, Andhra Pradesh
    Feb 22, 2024
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    Expiry date products selling

    Address:Hyderabad

    Dmart selling expiry date food products....
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    B
    BHARAT VIJAY MANDAL
    Feb 12, 2024
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    Threatening and abusive Behaviour of DMART Employee

    Address:Sec 23, Juinagar

    I have my shop in Sec-23, Juingar.I wanted to load my material so wanted to park my vehicle in front of my shop, then this person in the picture below comes with the vehicle, even after multiple requests, he didn't move the vehicle instead he started threatening and using bad abusive language on me, and said "jo karna hai wo kar lo Mai naahi hataunga gadi aur tere me dam hai to nikal ke dikha.When I told that I will complaint about this online,...
    +1 photos
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    dileepanbosem
    from Coimbatore, Tamil Nadu
    Feb 7, 2024
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    More waiting time in Billing counter

    Address:Chinniyampalayam, Coimbatore

    Date 07.02.2024
    Time 11.55am
    Branch - Chinniyampalayam, Coimbatore

    Today most of the customers waiting in billing counters, but you have open only two counters. Totally 38 customers waiting in billing counters. None of the authorities seemed to accept what we were saying about extension the billing counters. Such mistakes are happening here not once but many times. I myself have registered my complaint in your...
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    P
    patan shabbani
    Feb 3, 2024
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    Payment done twice

    Address:D Mart,Ongole Prakasam District 523001
    Website:www.dmart.in

    Dear D-Mart Team,

    I have visited the D-Mart on[protected]:35pm and went to billing section after selection and I have made payment through PHONE-PE UTR NO.[protected] it has been failed

    After that I made payment through PAYTM
    UPI REF NO:[protected]-2024 7:36pm

    But today failed traction was successfully done PHONE-PE UTR NO.[protected] at 12:50 am[protected]

    I...
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    P.C.Smitha
    from Chennai, Tamil Nadu
    Jan 29, 2024
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    Disrespectful, Aggressive, rude behaviour of supervisor/ manager ( Lady)

    Today, 29-11-24 in Dmart, Virugambakkam branch, Chennai, @ nearly 11am to 12pm, after collecting required items and reaching billing counter, half of the items were billed and when needed to bill jaggery powder packet 18 nos. the counter personell said only 3 nos. of the item is allowed per person. The main reason for my shopping today was to purchase jaggery for my home need and parets. So I said there's no instruction notice stating that...
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    P.C.Smitha
    from Chennai, Tamil Nadu
    Jan 29, 2024
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    Rude, Aggressive, dis respectful Behaviour

    Today 29-11-24 in Dmart Virugambakkam, Chennai @11am to 12pm, after collecting required items to purchase and reaching billing counter, half of items were billed and when needed to bill jaggery powder packet 18 nos. the counter personell said only 3 nos. of the item is allowed per person. The main reason for my shopping today was to purchase jaggery for my home need and parets. So I said there's no instruction notice stating that above item....
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    S
    same1234
    from Nashik, Maharashtra
    Jan 26, 2024
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    Double billing of one product

    Address:Nashik Maharashtra

    Today I visited D-mart Nashik Maharashtra and purchased few things during billing the things one product was double billed by the biller the product was dove shampoo price was 285 + 9% GST...
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    Address:Nallasopra east , Agarwal nagar

    Dear Sir/Madam,
    Today I had visited the Dmart supermart located at Nallasopra East Agarwal after taking the products I was standing in the que for billing. The executive at the counter Mr. CHIRAG RAI deliberately allowed the person behind me to do the billing before me and ill treated me. This act done by the executive is very unethical and unprofessional. I would request you to look into the matter and take necessary action...
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    N
    Narendra kewat
    Jan 16, 2024
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    Pressure cooker leakage

    Address:Bopal Ahmedabad

    Sir / Madam
    I request please replace pressure cooker
    Purchase from d Mart date 10/01/24 pressure cooker not proper work, I went d Mart replaced pressure cooker but not replaced cooker .
    Please help me...
    +1 videos
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    J
    Jollin Dosi
    from Mumbai, Maharashtra
    Jan 6, 2024
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    Essential Request for GST Number Inclusion on Invoice - Order No. 121176106

    Address:Mumbai

    **Subject:** Essential Request for GST Number Inclusion on Invoice - Order No.[protected]

    I am writing to respectfully request the addition of our GST number to the invoice for order number[protected], placed on January 6, 2024. This order was specifically for our company's internal use.

    While communicating with customer support, I was informed that company business orders are not accepted for GST number inclusion....
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    E
    ErSagya
    from Pimpri-Chinchwad, Maharashtra
    Dec 31, 2023
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    Product Mislead about price and weight

    Address:Moshi pcmc

    Respected,
    I want to do complaint against D Mart product. That product is D Mart swaad pista. Batch no- MPG14123561, pkd. 14/12/2023, MRP- ₹561.00
    This product actual weight is 400g. But in D Mart moshi, (Avenue supermarket moshi) pimpri Chinchwad pune 412105, in this outlet of D-Mart display price is ₹375.00 for 500g weight. But for the sale d Mart swaad pista packet has weight 400g.
    They sale 400g packet in this...
    +3 photos
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    S
    Sumit_Vijay
    Dec 25, 2023
    Dec 29, 2023
    This thread was updated on Dec 29, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Wrong Transfer Letter Issued_Sumit Vijay_Gurgaon 1222

    Address:Avenue Supermarts Ltd. (D-Mart), Spazedge Tower-B, Sohna Expressway, Gurgaon, Haryana 122018

    As Per Company & HR Team Confirmed to me on dated 06.06.2023, Now You Can Join the Shift and Company Cann't Give you any Transfer Before 06.06.2024.
    But Suddenly Sandeep Kumar (New HR DGM) given to me a Transfer letter on dated 12.12.2023 from Gurgaon to Aandhra Pradesh (1800km.). now days he is not taking on shift.

    At the time of my Rejoining Company Given to me on Written mail and mention Company will not give you...
    +1 photos
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    H
    healthplus
    from Warangal, Telangana
    Dec 24, 2023
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    Irresponsible behaviour of the employees

    Address:D-Mart, Madanapalle, Andhrapradesh.

    What happened ?

    I asked cheese popcorn then the guy answered wait for 10 minutes and I asked why ? He said packing covers are finished it will take time, one of our staff went to collect the covers again the girl answering me it will take time. The way the girl told with bad attitude. She was very irresponsible. I said already so much people came here and it become crowd call the guy make the announcement. Finally the guy came.br...
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    Address:Dombivli, dist-Thane, State- Maharashtra

    I am resident of Palava, Dombivli east. I had ordered groceries from Dmart on 3rd December 2023, delivery of which was expected by 4th December 2023. I have not yet received the order. Moreover I haven't been informed about the reason of delay and the next delivery time slot because of which I cannot plan my other activities. I called on customer care number to complain about the same and asked him to waive off the delivery charge but he...
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    S
    Servant Good
    from Mumbai, Maharashtra
    Dec 4, 2023
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    Rasgulla tin damaged replacement promised but not replaced

    Ticket Received #3450890 - damaged rasgulla tin

    DMart Customer Service via freshdesk.com
    Nov 29, 2023, 9:09 AM (5 days ago)
    to me

    Dear francis monteiro,

    Thank you for writing to us. Your issue ticket has been created and the ticket number is available in the subject line of this email. A customer service representative is working on your ticket and will respond within 1 to 2 business...
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    J
    Jay999999999
    from Kalol INA, Gujarat
    Nov 27, 2023
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    Job remove without give any notice period

    Hello sir my name is Jay sharma I am B. com student recently I completed my graduation and now I want to continue my study M. com & LLB
    So I want to part time job in D mart but how I can't get job that place so need help
    Recently I did worked in D mart for full time but how they remove me I don't know and I many more time request to D mart manager for help me and solve my problem but they tell I can't able to help you and...
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