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Kolors Complaints & Reviews

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Last updated May 3, 2024
Complaints 387
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Kolors reviews & complaints(387)

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V
Vishalgupta21
from Chennai, Tamil Nadu
May 16, 2024
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I visit them often, the staff is friendly and professional but most of the time they are busy. We have to wait for a long time for any queries.
Kolors customer support has been notified about the posted complaint.
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    A
    anilsuryavasnhi
    from Bengaluru, Karnataka
    May 15, 2024
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    I recently started a weight loss journey at the Rajahmundry branch, hopeful for positive changes. While I appreciate the efforts and guidance provided, the treatment hasn't quite matched my expectations. Additionally, the travel commitment has been more demanding than anticipated. I've communicated my concerns, hoping for a flexible solution that better suits my lifestyle, possibly adjusting the payment plan to reflect my experience and feedback.
    Kolors customer support has been notified about the posted complaint.
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      N
      Naryandas09
      from Chennai, Tamil Nadu
      May 3, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:Suksha Apartment, AS Hospital Street, Mahil

      Hello,

      I wanted to express my gratitude for the support I've received at Kolors during my weight loss journey. Recently, I encountered a situation where one of the services I paid for was discontinued. I understand these things happen, and I appreciate the alternative service offer. However, I'm curious if a refund might be more suitable for my current needs. Additionally, I'm eager to start the second service and would love an update on its availability. Thanks for your understanding and assistance
      May 16, 2024
      Complaint marked as Resolved 
      Kolors customer support has been notified about the posted complaint.
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        B
        Bhuviarul
        Apr 8, 2024
        Apr 17, 2024
        This thread was updated on Apr 17, 2024
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        Complaining about kolors

        Hello Mam/Sir,
        I have joined last December on kolors madurai branch with 10 kg reduce package and I put EMI for that. Now I have a emergency medical issue I am not able to continue the kolors treatment and my doctor suggested to avoid strain my self and traveling. Actually after complete the treatment my body get over tired and my leg pain also increasing. So I want to quit and request to stop taking EMI from my account. Please kindly...
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        R
        Ranjani Siva
        Mar 30, 2024
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        Slimming treatment

        Address:Coimbatore

        I am taking slimming treatment in kolours and the staffs are very rude they are insisting that i have to upgrade the scheme or this is of no use...
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        gomathisaravanan0119
        from chennai, Tamil Nadu
        Mar 29, 2024
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        Refund Request - Kolors Tambaram Branch Email Proof Attached

        Address:Tambaram
        Website:www.kolorshealthcare.com

        Dear Kolors Branch Manager's, Afrin, Jothi, Kalaivani, Shivaji Kuna

        I hope this email finds you well. I am writing to address my concerns regarding the weight loss program I enrolled in at the Tambaram branch of Kolors.

        In October 2022, I joined Kolors with high hopes of achieving my weight loss goals. I initially paid 17, 500 INR for the program, but despite my best efforts and dedication, I did not see any...
        +1 photos
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        D
        Daminichawhan3
        from Madurai, Tamil Nadu
        Mar 28, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Hoping for Smoother Schedules

        I really think highly of Kolors Healthcare. But, I had a bit of trouble with scheduling. I was looking forward to my session, but there was a mix-up and I had to wait longer than expected. It would be great if the scheduling could be a bit clearer and on time. That way, everyone knows exactly when their turn is and can plan their day better....
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        kashaf431
        from Coimbatore, Tamil Nadu
        Mar 27, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        We have to be patient as a client

        While initial concerns arose due to not receiving an instant reply from Kolors Healthcare, upon reflection, I realized the value in patience. Despite the delay, the eventual response was thorough and addressed all my inquiries. It demonstrated a commitment to quality over speed, reassuring me of the dedication to providing accurate and helpful assistance....
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        A
        Aranavkapor732
        from Coimbatore, Tamil Nadu
        Mar 26, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I messed up with the location

        At first, I had trouble finding Kolors Healthcare. But when I finally arrived, it was like finding a hidden treasure. Even though I got a bit lost, the calm feeling inside and the friendly people made it worth it. Maybe clearer signs could help others find it easier, so they can enjoy the peaceful place too....
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        A
        Anju Walter
        from Tiruvannamalai, Tamil Nadu
        Mar 25, 2024
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        The Coimbatore Branch Staff- Karthik's rude behaviour

        Address:Coimbatore

        Unprofessional and unethical Staff. He just texts me in WhatsApp as if I am his employee and when I cancelled the appointment. He was super rude and yelling at me without basic manners. Please teach him the ethics to deal Customers politely....
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        S
        Sameer Khandekar
        Mar 24, 2024
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        Switch not working

        Address:A/703 sukh sagar classic majaswadi Jogeshwari East Mumbai 400060

        Switch not working & ur company electrician ignore my call also don’t reply to massage 😡😡...
        +2 photos
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        A
        akshaytilal73
        from Chennai, Tamil Nadu
        Mar 21, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Focus on feedback

        While I appreciate the care received at Kolors Healthcare, I've noticed a lack of emphasis on gathering customer feedback. Implementing a structured feedback system would demonstrate a commitment to listening to customer experiences and using their input to drive positive changes. This would not only show that my opinions are valued but also contribute to the ongoing improvement of services....
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        G
        gomathisaravanan0119
        from chennai, Tamil Nadu
        Mar 21, 2024
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        Refund Request - Kolors Tambaram Branch

        Address:Tambaram

        Consumer Complaints Team

        So far so good - The company responded to our notifications and is working on resolving complaints.!

        Customer: Once Submitted a complaint with Consumer complaints. I received one call - after that there is no update!. For closing the complaint. just called me. Nothing. From Nov'23 to March'24. I have submitted 15 complaints. so far there is no resolution....
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        gomathisaravanan0119
        from chennai, Tamil Nadu
        Mar 21, 2024
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        Auto resolved within weight loss 0% improvement - Refund 50% only - 5rd Request-

        Address:Tambaram - Sembakkam
        Website:www.kolorshealthcare.com

        Hello Kalaivani, Shivaji Kuna, Supriya and Leagal Team,

        We had multiple discussions and visited the Tambaram Branch also. There is no proper resolution.

        We are not willing to resume any sessions with kolors now.

        We want to pay our EMI amount. So kindly process for Refund Amount

        My GPay # : xxxx

        Please share your Cancelation Policy and Terms. We are completely very...
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        J
        Jagatpaihar3
        from Chennai, Tamil Nadu
        Mar 12, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Timely Communication Could be Enhanced

        Address:Chennai

        I truly appreciate the dedication of Kolors Healthcare towards ensuring their clients' satisfaction. However, I must express my disappointment with the delay I experienced in receiving confirmation for my appointment. While I understand that unforeseen circumstances may arise, clearer communication regarding potential delays would have been beneficial....
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        D
        Dilipbahlerao342
        from Bengaluru, Karnataka
        Mar 9, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Facilities could be enhanced, overall nice

        Despite the high demand and occasional crowding during peak hours, the ambiance at Kolors Healthcare remains inviting and friendly. Adding a few extra seats or optimizing the seating arrangement could enhance the comfort level for clients, ensuring a more pleasant experience overall....
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        G
        gomathisaravanan0119
        from chennai, Tamil Nadu
        Mar 7, 2024
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        Auto resolved within 2mins weight loss 0% improvement - Refund 50% only - 5rd Request-

        Address:Tambaram - Sembakkam
        Website:www.kolorshealthcare.com

        Kolors
        Posted: Mar 7, 2024
        Weight loss 0% improvement - Request for Refund 50% only
        Mark Complaint as Resolved Complaint comments 1 Comment
        Kolors
        Posted: Nov 24, 2023
        Weight loss 0% improvement - Refund 50% only - 3rd Request- Auto resolved within 2mins
        Mark Complaint as Resolved
        Kolors
        Posted: Nov 24, 2023
        Weight loss 0% improvement - Refund 50% only - 2nd Complaint requestbr...
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        gomathisaravanan0119
        from chennai, Tamil Nadu
        Mar 7, 2024
        Mar 7, 2024
        This thread was updated on Mar 7, 2024
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        Weight loss 0% improvement - Request for Refund 50% only

        Address:Tambaram Sembakkam
        Website:www.kolorshealthcare.com

        Dear Kolors Branch Manager's, Afrin, Jothi

        I hope this email finds you well. I am writing to address my concerns regarding the weight loss program I enrolled in at the Tambaram branch of Kolors.

        In October 2022, I joined Kolors with high hopes of achieving my weight loss goals. I initially paid 17, 500 INR for the program, but despite my best efforts and dedication, I did not see any significant results.
        br...
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        Nishashelar4352
        from Bengaluru, Karnataka
        Mar 4, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Clarity Needed In Appointment Management

        Address:Chennai

        I hold the expertise of Kolors staff in high regard, but I encountered some confusion surrounding the sheduling of follow-up sessions, which unfortuately caused inconvenience for me. I believe clearer instructions or reminders regarding appointment would be better...
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        C
        ccc#
        from PUNE, Maharashtra
        Feb 23, 2024
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        Hydration and peel

        Address:Pune

        I took hydration and face peel package from kolours, pune. The after service is horrible. they team doctor and helper is not at all adjusting as per customer timings. they will give you their time and if you are not available you will miss your appointment. it was waste of money. the counsellor, doctors all are fake. They told me that my last sitting will be of hydration after the peel but when i did not get any call from last 15 to 20 days...
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